Posts by Angie Grissom

Check Your Bedside Manner to Gain More Client Trust

We have all been to a doctor who had an impeccable bedside manner and we tend to remember it for a while. Bedside manner is the way a doctor interacts and communicates with us, their patient, and it is most memorable when we have an ailment that is either extremely concerning, painful, embarrassing or all…

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Creating Powerful Game Changing Habits

Many accounting professionals realize that in order to be successful in their careers and to help build their firms, certain initiatives must be achieved. A good mix of leading the firm, nurturing and serving clients and building business is the key to the long-term success of the organization. The truth is, successful people have adopted…

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Consistency in Creating a Growth Culture

Accounting firm leadership continues to struggle with effective succession planning execution. There are many reasons for this, but the top two may be: (1) the number of retiring partners is far greater than the number of managers who are ready to assume a partnership role, and (2) many firms have not incorporated a growth culture…

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Effective Recovery for Your Team After Opportunity Season

Tax season. Opportunity season. Whatever you call it, one of the downsides is the potential for team member burnout before, during, or after the April 17 deadline. The corporate and individual tax deadlines are brutal in a normal year, but when coupled with the recent tax law changes and all the uncertainty surrounding them, you’d…

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Keeping Your Team Members Engaged and Energized

A survey conducted by the AICPA showed one of the biggest concerns firms are facing today is employee retention and engagement. This is no surprise and is endemic throughout the entire profession. In recent years, the rate at which team members are leaving their current employment or seeking further opportunities is accelerating. Many of the…

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Refresh and Repeat

It’s a new day. I love the optimism associated with that. Just like the document where I have begun typing, it is blank, clean, bright and full of optimism and potential. Only we rarely approach each day with this type of optimism. We reserve it for New Year’s Day, new jobs, new beginnings. We almost…

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Cyberbullying. Social Bullying. Peer Pressure Bullying.

Cyberbullying. Social Bullying.  Peer Pressure Bullying.  The topic of youth bullying has gained a lot of attention over the past several years.  You have probably read the stories and watched the videos of organizations working to end this epidemic that has been plaguing our school systems.  You have probably talked to your children about bullying-…

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Leadership Disconnect

A recent survey of Managing Partners in an international alliance found that 85% of Managing Partners say they need younger leaders to step up, yet 93% of Young Leaders say Managing Partners won’t invest in them. Further, 100% of the Managing Partners say it will cost the firm significantly to replace an Emerging Leader and…

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Keeping Your Team Members Connected, Engaged and Energized

A recent survey conducted by the AICPA showed one of the biggest concerns accounting firms are facing today is employee retention and engagement. This is no surprise and is endemic throughout the entire profession.  As the economy takes a turn for the better, the rate at which team members are leaving their current employment or…

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