Posts by Jennifer Lee Wilson

Think Carefully About It! Seven Questions to More Effective Firm Communications

In my work with CPAs, I find that they often struggle to achieve the result they want from their communications.  Too often, firm leaders grow frustrated with the lack of participation, response, or goodwill that important announcements and program roll outs garner and they find that their communications are misinterpreted or misunderstood. If we’re honest…

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Let’s Stop Paying Lip Service to People Development

Yesterday, I had three conversations with leaders of firms in completely different geographies, of a variety of sizes about slightly different, but completely related topics:  a lack of traction in a mentoring program, an inability to get engagement reviews completed and concerns that a partner group didn’t have enough empathy to engage people. In all…

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