“Make feedback normal. Not a performance review.” ~ Ed Batista You’re in the middle of busy season, with multiple engagements in play and the team running in fifteen different directions. Are you giving feedback to the people working on your jobs, in your groups or assigned to you? If not, you’re missing an opportunity to deliver…

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Once you’ve decided to offer flexible work options for your staff, what’s next? Flexible work arrangements are not a one-size-fits-all solution. In fact, there are nine types of flexible work arrangements. Flextime Flextime involves giving staff flexibility on the start and finish times of their working day, typically with a mandatory “core” time in the…

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With so much transition and retirement happening in public accounting, people development is a hot topic. Firms are wondering what they can do to accelerate their team member’s learning and get them ready faster, and are creating innovative new training programs to do so. But there’s a missing component in our dotted line environment, where…

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Tax season. Opportunity season. Whatever you call it, one of the downsides is the potential for team member burnout before, during, or after the April 17 deadline. The corporate and individual tax deadlines are brutal in a normal year, but when coupled with the recent tax law changes and all the uncertainty surrounding them, you’d…

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Firm leaders throughout the country are looking for ways to increase employee engagement and motivation. Often, they are frustrated when they hear reports that the only answer is increasing employee compensation. While compensation is undoubtedly important, I believe if we focus strictly on compensation we will miss some of the most important drivers of engagement…

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A survey conducted by the AICPA showed one of the biggest concerns firms are facing today is employee retention and engagement. This is no surprise and is endemic throughout the entire profession. In recent years, the rate at which team members are leaving their current employment or seeking further opportunities is accelerating. Many of the…

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I read an article recently that I found profoundly disturbing. It seems that if you aren’t happy in your job, you are not alone. In fact, you are in the majority!   But why am I, a marketing specialist, talking about HR issues all of a sudden? It all boils down to taking care of…

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“Paychecks can’t buy passion.” – Brad Federman It is getting to be a rather tiring topic. To be successful, you must have employees who are engaged. You can Google the topic and find all kinds of advice. The fact is, there is an overwhelming number of people who are not engaged in their work. To…

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There is a World War I era song titled, How Ya Gonna Keep Em Down On The Farm, after they’ve seen Paris (pronounced in the song as Par-ee)? Farm boys had gone off to war in Europe at a time when farm boys knew no other life than the one they were living on the farm. Up…

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A recent survey conducted by the AICPA showed one of the biggest concerns accounting firms are facing today is employee retention and engagement. This is no surprise and is endemic throughout the entire profession.  As the economy takes a turn for the better, the rate at which team members are leaving their current employment or…

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