6 Tips for Managing the Under-Performer

You may have heard it before, or you may have actually uttered these words, “why did we wait so long to let an under-performing employee go?” In some firms today it may actually be called the under-performing epidemic or the under-performer drag, but no matter what words you are using to describe the problem, the results are…

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A conversation with Managing Partners

I recently facilitated a panel discussion with three managing partners. The topic of discussion was around developing future leaders. They also shared best practices around creating a culture focused on creating value for clients, and not just what we ordinarily think of as value. True value and deep relationships that come from a focus on…

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The Myths of Diversity & Inclusion

Every day there is more conversation about diversity and inclusion in the accounting profession.  The AICPA formed the National Commission on Diversity and Inclusion[1]  to begin looking at ethnic diversity which is only one aspect of diversity.  The AICPA has also had a focus on gender diversity for over thirty years which continues with the…

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Delegation Missteps

Are you a current leader in your firm – possibly a Partner, Manager or Supervisor? If you are, you understand that one of the skills you must develop is that of being able to delegate effectively to team members. Unfortunately, we must also negotiate the missteps that can derail us from being able to move…

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Why Partners Don’t Do What They Say They Will Do

There is a real epidemic in the accounting profession today.  The disease has a couple of different names; some managing partners refer to it as lack of accountability while others talk about the complacency syndrome.  Our discussions with accounting firm leaders during the last year have highlighted seven primary symptoms of this condition. You might…

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Setting Realistic, Achievable Growth Goals

With spring and summer finally on the horizon, many firms are planning retreats and beginning to set growth goals for next year. It’s the perfect time to re-think your goal-setting process. Don’t just think in terms of acquiring new clients when setting target numbers; it’s important to evaluate all factors that will contribute to your…

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The Role of The Firm Administrator

Yes, I have been talking about the important role of the firm administrator for about 30 years! Your firm does not have to be large or mid-size or small. The “right-hand” to the Managing Partner is a key ingredient to the management and administration of a successful firm. Do you have one? Do you need…

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Measuring Effort (Time) vs. Measuring Results

It’s always been that way. Effort is easy. It just requires time. Effort is also all about appearance. The more “face time” you put in at the office, generally speaking the more value you’re adding to your organization from the viewpoint of management. It’s been that way in organizations for a hundred years, and probably…

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2014 CPA Management and Technology Trends

One of the core responsibilities of CPA Managing Partners is to monitor and evaluate trends within our profession, looking for opportunities to enhance the future of the firm.  This past week, we were fortunate to attend the Future Trends Panel session at the Winning is Everything Conference in Las Vegas where Andy Armanino, Tom Hood,…

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