Posts Tagged ‘Communication skills’
6 Tips for Managing the Under-Performer
You may have heard it before, or you may have actually uttered these words, “why did we wait so long to let an under-performing employee go?” In some firms today it may actually be called the under-performing epidemic or the under-performer drag, but no matter what words you are using to describe the problem, the results are…
Read MoreA conversation with Managing Partners
I recently facilitated a panel discussion with three managing partners. The topic of discussion was around developing future leaders. They also shared best practices around creating a culture focused on creating value for clients, and not just what we ordinarily think of as value. True value and deep relationships that come from a focus on…
Read MoreDelegation Missteps
Are you a current leader in your firm – possibly a Partner, Manager or Supervisor? If you are, you understand that one of the skills you must develop is that of being able to delegate effectively to team members. Unfortunately, we must also negotiate the missteps that can derail us from being able to move…
Read MoreImproving Your Bedside Manner
We have all been to a doctor that had an impeccable bedside manner and we tend to remember it for a while. Bedside manner is the way a doctor interacts and communicates with us, their patient, and it is most memorable when we have an ailment that is either extremely concerning, painful, embarrassing or all…
Read MoreThree Reasons “Soft” Skills are Hard to Master
We are a profession of technicians. We shy away from soft skills. Historically, we have been drawn to mentors who are more like Star Trek’s Dr. Spock and Sheldon on the Big Bang Theory than touch-feely types like Dr. Phil and Oprah. We invest the majority of our resources (and CPE credits) in building our technical skills.…
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