Posts Tagged ‘leadership’
The Chairman of PwC – Insight On Engaging The Millennials
Bob Moritz, the Chairman of PwC, in an article via Harvard Business Review, talks about how the firm has changed and what they must now do to engage (and retain) their young, Millennial workforce. I have been attempting to help CPAs better understand Millennials for almost a decade and I believe that many CPA firm leaders have embraced…
Read MoreDelivering Better Client Service through Lean Six Sigma
There are two common misconceptions some people have regarding process improvement initiatives. First, one school of thought believes you can’t be more efficient without negatively impacting quality. This couldn’t be further from the truth. I’ve written substantially about this in the past and it’s a core topic we discuss in all of our client organizations…
Read MoreThe Concept of Privilege
Recently in working with a group of senior leaders in an accounting firm, one of the baby boomer white males said to me: “I have learned in my journey of understanding regarding diversity in our profession that I was born on third base, yet all my life I have thought I hit a triple”. This…
Read MoreProtecting Your BYOD Exposure
Bring your own device (BYOD) is becoming the standard in accounting firms as we not only allow our personnel to connect to firm data from their home computers, but also access email and other firm applications on personal tablets and smartphones. When one of these devices gets lost or stolen, or if an employee is…
Read MoreYou ARE Better Off Without Them!
I am writing this blog to firm leaders. I don’t know how many times I have had Managing Partners or Executive Committee members share a story of a poor performing and/or poor behaving partner that they have let go. Inevitably in the conversation, they will say, “We had all of these reasons why we couldn’t…
Read MoreDuring Change – Seek First to Understand
Boomer Consulting embarked on an adventure this year to move many of our technology platforms to cloud-based solutions that would work collaboratively together. It literally changed everything about how we work – from our processes to training on systems, and changing work habits for each of us. Let’s just say, it has been rough on…
Read MoreDeveloping a Culture of Growth in Your Firm
Many firms we talk to struggle to determine the best business development approach. Does it make sense to hire full-time sales people? Can’t we expect our marketing director to make sales for us? How will we compensate a full-time sales person? Here are some ideas to keep in mind when embarking on the process of…
Read MoreWhen Should You Commence the Execution of Your Succession Plan
A key factor in successful transition of clients, as a partner moves toward retirement, is how dependent the client has become on the individual, rather than dependent upon the firm. In most firms, retirement benefits for partners are dependent upon the number of clients that remain with the firm. So, it is important that you…
Read MoreAs A Leader, You Worry About Others – But Don’t Forget About Yourself
Whether you are an actual owner, principal, firm administrator, marketing director, HR director or a talented up-and-comer inside your CPA firm, the fact that you are reading this blog means that you deeply care, and worry about the firm, the client and your team members. But what about YOU, personally? Many of us in CPA firm management are…
Read MoreDon’t take things from other people.
I thought I learned that as a kid, but apparently I didn’t. In this all too true story about the early years of my accounting practice, I took things from other people without realizing it and ultimately of course I paid the price. As you read this, consider if you’ve unwittingly taken things from others.…
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