“Make feedback normal. Not a performance review.” ~ Ed Batista You’re in the middle of busy season, with multiple engagements in play and the team running in fifteen different directions. Are you giving feedback to the people working on your jobs, in your groups or assigned to you? If not, you’re missing an opportunity to deliver…

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We have all been to a doctor who had an impeccable bedside manner and we tend to remember it for a while. Bedside manner is the way a doctor interacts and communicates with us, their patient, and it is most memorable when we have an ailment that is either extremely concerning, painful, embarrassing or all…

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In my leadership development work, I have the privilege of working with high-potential rising stars within firms. In the past few years, we’ve noticed that an increasing number of those participating in our programs come to us with a reticence to speak up. And I don’t mean speak their mind. I mean simply talking more in internal…

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Recently, I turned down a very good business opportunity. The opportunity presented unlimited long-term growth potential. With exceptional people who are leaders in their field. People who share my vision and values. The work provided a healthy balance of challenge, growth and fulfillment. And it paid well. You may be wondering…what was I thinking?! What…

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Want know what it takes to grow your business? Here are 3 concepts for business development that are worth sharing. Ask the Right Questions One of the best sessions we attended at AAM 2018 was Focus Groups from Hinton Burdick’s Kacey Jones. We’ve been talking about it for years – your success in business development…

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At least it is according to Ken Blanchard, author, leadership expert and coach. And we agree – as do athletic champions! If you study championship athletes, you’ll find that not only do they appreciate feedback, but they seek it out from their coaches, teammates, other experts in their field and by watching videos of their own performance. They…

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The 2018 CPA Firm Management Association (CPAFMA.org) IT Benchmark Survey found that more than half of responding member firms had moved the majority of their applications and IT Infrastructure to cloud/hosted application providers instead of building and maintaining networks themselves.  Read below why this trend is accelerating and why your firm should be considering the…

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In our last post, we talked about how the accounting industry has been disrupted. High-volume, low-profit services such as tax returns are being pushed out by large commercial organizations, leaving small and medium-size accounting firm owners to work increasingly harder for decreasing profits. The solution is to allow your business model to adapt by following these…

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Some people love meeting new people, rushing gleefully to each networking event with bells on. For most of us, it can be a painful proposition. Here are some ways to make it more fun and productive at the same time. The point of networking, after all, is simply to meet more people and have them…

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